Very often, identifying waste and improvement is the easy part of a lean programme. Sustaining the effort and winning the hearts and minds of people is often a much bigger challenge. This is true for well-established companies and public services. Lean culture change is usually driven from the top. What is the role of the business leader and management team in shaping the lean future of the company? To keep this simple,
These issues often take a long time to get right. These leadership issues can take longer than implementing Lean Tools.
What is your view on the key priorities for business leaders in a lean culture transformation?