Measuring the Performance of your Organisation
Everyone in your organisation can contribute to improving the performance of the organisation and the client experience. “What gets measured, gets managed” True? If we measure our sales, will they …
This category is about training programmes.
Everyone in your organisation can contribute to improving the performance of the organisation and the client experience. “What gets measured, gets managed” True? If we measure our sales, will they …
In this blog, we discuss how to master Kaizen in 5 easy steps. Firstly, Kaizen refers to the Japanese words “kai” meaning change and “zen” for the good. We often …
Team based games are the most effective way to enable organisations to experience the power of Lean. These learning experiences teach the concepts of Lean. But, they also enable team …
ETAC Launch LeanTeams Virtual Training Solutions Read More »
Call Centre A recent engagement with a call centre client involved looking at the task of processing claims. Unfortunately, in Ireland, many claims in this particular sector are submitted on …
Could the Absence of a Kanban System be Consuming your Cash? Read More »
The first step in any process improvement initiative is to define the problem or business opportunity. However, companies often complete this step far too quickly. In some cases, businesses try to …
Local Enterprise Offices – Dublin ETAC Limited is delighted to work with the Local Enterprise Offices in Dublin to offer a programme that introduces Lean Thinking to businesses. Each local council …